Terms & Condition
Terms & Conditions
Welcome to Bansuri Sikar. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.
1. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions. These terms apply to every visitor, customer, and user of our website.
2. Product Information
We strive to present accurate descriptions, images, sizes, and pricing for all products. However, slight differences in color, texture, embroidery, or design may occur due to lighting, screen settings, or handcrafted details. Such variations should not be considered product defects.
3. Pricing and Payments
All prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.
Payment must be completed before an order is processed and shipped. We reserve the right to correct pricing errors, cancel incorrectly priced orders, or refuse any transaction that appears fraudulent or violates our policies.
4. Order Acceptance
Submitting an order does not automatically guarantee acceptance. We reserve the right to accept, decline, or cancel any order due to product unavailability, payment verification issues, pricing inaccuracies, or any other legitimate business reason.
If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.
5. Shipping and Delivery
Estimated delivery times are provided for convenience and may vary depending on your location, courier services, weather conditions, public holidays, or unforeseen circumstances.
Once an order has been handed over to the shipping partner, delivery timelines are beyond our direct control. We will, however, provide shipment tracking whenever available.
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy. Customers are encouraged to review that policy before placing an order.
Products returned must satisfy the eligibility conditions mentioned in the policy.
7. Customer Responsibilities
When using our website, you agree to:
- Provide accurate and up-to-date information.
- Keep your account credentials secure.
- Use the website only for lawful purposes.
- Avoid any activity that may disrupt, damage, or interfere with the website or its services.
- Refrain from uploading harmful software, viruses, or malicious content.
8. Intellectual Property
All content available on the Bansuri Sikar website, including text, graphics, product photographs, logos, icons, designs, videos, and website layout, is the property of Bansuri Sikar or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Bansuri Sikar shall not be responsible for any indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Our total liability, if any, shall not exceed the value of the product purchased through our website.
10. Third-Party Services
Our website may include links to third-party websites or services for your convenience. We do not control or endorse the content, privacy practices, or policies of these external platforms and are not responsible for your interactions with them.
11. Account Suspension
We reserve the right to suspend, restrict, or permanently terminate user accounts found to be involved in fraudulent activities, misuse of the website, policy violations, or unlawful conduct.
12. Changes to These Terms
Bansuri Sikar may revise these Terms & Conditions from time to time. Updated versions will be published on this page with a revised effective date. Continued use of the website after any changes indicates acceptance of the updated terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Rajasthan.
14. Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us through the contact information provided on the Bansuri Sikar website. We will make reasonable efforts to respond to your queries as promptly as possible.